ECHS Compliance Is Not Optional.
Train Your Hospital Staff to Get It Right — Every Time.
ECHS claim rejections, audit objections, and payment delays don’t happen because hospitals lack intent.
They happen because ECHS workflows are never systematically taught across departments.
A Premium Certificate Course by Charkos Academy
This program is designed to fix that.
🏥 Built for ECHS-empanelled hospitals
📄 Documentation-first, audit-ready training
🎯 Role-based, practical, immediately implementable
👉 Self-Paced Online Program | Certification Included
INR 199 (plus GST)
4 weeks (self-paced with live sessions)
Created by healthcare practitioners. Designed for real practices.
Why Choose Charkos Academy
Built by Healthcare Operations Specialists — Not Generic Trainers
Charkos Academy brings real-world healthcare consulting experience into structured, outcome-driven learning.
This program is built using insights from:
- Hospital operations
- Compliance audits
- Claim rejection analysis
- Multi-department workflow design
What Makes This Program Different
✔ ECHS-specific (not generic insurance billing)
✔ Documentation-first, audit-ready approach
✔ Practical SOPs, not just videos
✔ Designed to reduce financial and compliance risk
✔ Scalable across single hospitals and hospital chains
This is institution-building training, not a one-time course.
Who is this course for?
Front Office & Registration Teams
Nursing Staff (OPD, IPD, ICU, ER)
Doctors, Residents & Consultants
Billing, TPA & Finance Teams
Pharmacy & Diagnostics
MRD, Admin & IT / Portal Teams
Certification
🎓 ECHS Hospital Staff Training Certificate – Charkos Academy
Issued upon:
- Completion of all modules
- Minimum 70% assessment score
- Completion of required practical exercises
Useful for:
- Internal audits
- NABH & quality documentation
- Staff onboarding & retraining
- Compliance and HR records
How Hospitals Use This Program
- Mandatory onboarding for new staff
- Annual ECHS compliance refresher
- Corrective training after audit issues
- Standardization across hospital chains
- Support for NABH & internal audits
Tools & Resources You Will Receive
(25+ Ready-to-Use Assets)
Every participant receives:
- ECHS Card Verification Checklist
- Referral Letter & Emergency Certificate Templates
- Front Office Admission Checklist
- Nursing Documentation Standards & Daily Checklists
- Discharge Summary Template (ECHS-aligned)
- Package Selection & Billing Checklist
- Claim File Compilation Checklist
- Query Response Templates
- Department-wise SOP Quick Guides
- Mock Drill & Scenario Cards
Everything designed for immediate implementation inside hospitals.
Course Curriculum
COURSE STRUCTURE
(Modules & Learning Outcomes)
Core Modules
(Each module includes a short assessment to reinforce learning and ensure role-level accountability)
- Introduction to ECHS Scheme & Beneficiary Categories
Assessment: Knowledge check on scheme structure and eligibility - Memorandum of Agreement (MoA) & Hospital Obligations
Assessment: Compliance and prohibited practices scenarios - Complete ECHS Patient Journey (End-to-End)
Assessment: Case-based workflow understanding - Front Office: Patient Identification & HIS Marking
Assessment: Practical verification and registration checks - Nursing Documentation Standards
Assessment: Documentation completeness and accuracy - Clinical Justification & Documentation
Assessment: Clinical reasoning and audit defensibility - Planned vs Emergency Referrals
Assessment: Referral validity and emergency handling - ECHS Packages & Ward Entitlements
Assessment: Package selection and entitlement mapping - Claim Documentation & File Preparation
Assessment: Claim file completeness review - Online Portal & Claim Tracking
Assessment: Portal workflow and query handling - Common Errors, Rejections & Audit Risks
Assessment: Error identification and correction - Process Mapping & Mock Drills
Assessment: End-to-end process application - SOPs, Checklists & Action Planning
Assessment: Implementation readiness check
📌 Assessments are short, practical, and role-relevant — designed to confirm understanding, not overwhelm learners.
Gain Advantage From experts
Course Mentor:
Manjunath AR
Director – Charkos Academy
Manjunath AR is a healthcare operations and systems specialist with deep experience in hospital workflow design, compliance, and revenue-cycle optimization. As Director of Charkos Academy, he leads the development of structured, role-based training programs that address real operational gaps inside hospitals—particularly in government schemes and payer-driven care models such as ECHS.
His work focuses on translating complex regulations, documentation requirements, and multi-department workflows into clear, executable systems that hospital teams can actually follow. He has worked closely with hospital leadership, billing teams, nursing staff, and administrators to reduce claim rejections, improve audit readiness, and standardize processes across departments.
This ECHS Hospital Staff Training Program reflects his core philosophy: compliance failures are system failures, not individual errors. The course is designed to build institution-level capability, ensuring that every department understands its role in delivering compliant, cashless care under ECHS.
Under his direction, Charkos Academy programs emphasize practical implementation, documentation discipline, and long-term institutional resilience rather than one-time training.
How The Course Benifits You
🧠
Build an Institution-Level Understanding of ECHS
Move beyond fragmented, department-wise knowledge.
Understand ECHS as a single end-to-end system—from patient entry to claim settlement—so every action you take supports compliance and reimbursement.
📄
Get Documentation Right the First Time
Learn exactly what to document, when to document, and why it matters.
This course helps you eliminate missing notes, unsigned entries, and inconsistencies that lead to audits, queries, and claim rejections.
🏥
Get to
Know Your
Role and How It Affects Others
See how your work connects with front office, nursing, doctors, billing, MRD, and the portal team.
You’ll understand how small errors at one stage create major problems downstream—and how to prevent them.
💰
Reduce Claim Rejections and Payment Delays
By following standardized workflows and checklists, you help ensure:
- Correct package selection
- Clean claim files
- Faster approvals
- Fewer back-and-forth queries Your actions directly protect hospital revenue.
⚠️
Minimize Compliance and Audit Risk
Understand ECHS rules, prohibited practices, and hospital obligations clearly.
Avoid mistakes that can trigger warnings, suspensions, or de-empanelment.
🛠
Learn with Practical Tools, Not Just Theory
Every module is supported with:
Checklists
- SOPs
- Templates
- Real hospital scenarios
You don’t just learn—you implement immediately.
Get Certified By Charkos Academy!
Yes! You will get a course completion certificate by Charkos Academy once you complete the course and the assignment!
FAQ
Is this course only for billing staff?
No. This course is designed for all departments involved in ECHS patients, including front office, nursing, doctors, MRD, admin, and IT teams. Billing alone cannot ensure ECHS compliance.
Is this a live or recorded course?
This is a 100% self-paced online program. Participants can learn at their convenience without disrupting hospital operations. There are optional live classes every week for an hour each.
Will I get recordings?
Yes—recordings are included
How long does it take to complete?
About 2–3 hours/week, plus optional small daily practices.
Is this course suitable for new staff?
Yes. This course works both as:
- Onboarding training for new hires
- Refresher & standardization training for existing staff
Will I receive a certificate?
Yes — a usable digital certificate upon successful completion.
How long is the course accessible for?
The course is available with access for 60 days from the date of course purchase. You are welcome to watch the videos as many times as you like to master the learning.
Can this be deployed for a full hospital or chain?
Absolutely. The program is designed for bulk deployment across hospitals and hospital networks, with flexible licensing options.
Does this course cover the ECHS online portal?
Yes. The course includes step-by-step guidance on claim submission, tracking, and query handling through the ECHS portal.
Will this help reduce claim rejections?
Yes. The entire program is built around preventing documentation gaps, workflow errors, and common rejection causes seen in real hospitals.